IT Technician I
Full-time
Job View : 10632
Job Apply : 27
Job Salary Range
$ GOB Pay Scale 14 - GOB Pay Scale 14 Per Month
Gender
Does not matter
Managerial Level
Non-Management
Job Category
Information and Communication
Minimum Experience
3 Year
Degree Title
Associate Degree in Information Technology
Overview
Department :
Customs & Excise Department
Sub Category :
Information Technology Technician I
Job Type :
Full-time
Essential Duties and Responsibilities :
Essential Duties and Responsibilities:
Software
i. Making software available to appropriate users.
ii. Installing, testing and troubleshooting software.
iii. Ensuring the anti-virus software is installed, properly configured regularly updated and working properly on all PC and server stations.
iv. Distributing files as required for staff use.
v. Assist in maintaining servers and network hardware.
Hardware
i. Assist with receiving and setting up hardware.
ii. Assist with diagnosing and troubleshooting hardware and/or peripheral devices failures.
iii. Assist as liaison to software/hardware providers and outside repair services for the purpose of conveying and/or receiving information.
iv. Liaising with the designated personnel responsible for keeping the inventory.
v. Maintaining computer peripheral equipment e.g. printers, scanners and projectors.
vi. Maintaining wired and wireless networks, desktop and server computers.
vii. Providing technical support for hardware and software issues in the office.
viii. Assist in Setting up and maintaining backup system for file servers and in-office desktop computers.
ix. Prepares a variety of written materials (e.g. procedures, etc.) for the purpose of providing written support and/or conveying information.
x. Responsible for the inventory of original software and drivers.
xi. Recommend the procurement of computer parts, supplies and materials for the purpose of ensuring the availability of items commonly required to repair computer hardware.
xii. Trains personnel on the operation of new hardware and/or applications for the purpose of developing and/or updating computer skills.
xiii. Responsible for the Transportation of a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job site or to bring equipment in for repairs.
xiv. Warehouses computer parts, supplies and materials for the purpose of establishing an inventory of items commonly required to repair computer hardware.
xv. Responsible for helpdesk and remote assistance.
Reporting Responsibility :
The IT Technician I will report to the report to the Information Technology Manager
Accountable for :
N/a
Employment Type :
Permanent Establish
Required Travel :
Occasionally
Comments :
Salary
Government Payscale 14 of $27,403 x 1,137 - $49,006 per annum.
Posted :
2023-11-06
Requirements
Minimum Education :
Associate Degree
Managerial Level :
Non-Management
Status
No of Jobs :
1
Start Publishing :
2023-11-07
Stop Publishing :
2023-11-16
Basic Purpose of Position
An IT technician is responsible for general maintenance of computers and computer equipment and for the resolving identified technical problems. The technician is expected to undertake general tasks which will promote seamless use of IT infrastructure in a work environment.
Conditions of Service
You will be subject to Belize Constitution (Public Service) Regulations (BCPSR), 2014, Financial and Stores Orders, Finance and Audit (Reform) Act and any other instructions issued from time to time.
Qualifications/Experience
Qualifications:
Essential:
Associate Degree in Information Technology or related field with three (3) years experience
Competencies/Skills
Competencies/Skills:
Technical:
i. Hands on experience Troubleshooting hardware/software.
ii. Knowledge of technical environment and network topologies.
iii. Knowledgeable of windows operating systems and servers.
iv. Experience in installing network cable and patching.
v. Knowledge of security protocols
vi. Analytical skills
vii. Disaster recovery methods
viii. Supervisory skills
ix. Keep self-abreast of new and changing technologies in related field.
Behavioral:
i. Provide clear useful communication when supporting technology.
ii. Exhibit strong customer service orientation.
iii. Fast learner
iv. Have patience.
v. Strong communication skills
vi. Interpersonal skills
vii. Research skills
viii. Ethical skills
Job apply as a visitor
Application ends in 2023-11-16
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