Department :
Customs & Excise Department
Sub Category :
Information Technology Manager
Job Type :
Full-time
Essential Duties and Responsibilities :
I. Essential Duties and Responsibilities:
To assist the Customs & Excise Department:
Managerial and Administrative duties
The development, implementation, and alignment of IT regulations and plans with strategic goals.
Supervision of the IT staff (Provides leadership, support, and guidance to personnel to enable the section's effective management).
Mentoring and training of new ICT support staff. (Establish human resources collaboratively with the Administrative Officer to successfully address staff training and succession planning).
Conducts performance evaluations and recommends suitable staff training and development needs.
Proactively identify and develop new and innovative ways of disseminating information to clients. (Build and maintain effective working relationships with all essential stakeholders, both internal and external, to ensure that the section provides optimal service.
Plans and coordinates meetings to report to Comptroller of Customs on the implementation and progress of technological plans projects.
Technical & Professional Duties
Data management and storage policies designed and implemented.
Ensure the security of data from internal and external attacks. (Information technology system integrity and security maintained).
Review and manage information processes and resolve gaps or weaknesses.
(Determine the department’s Technological demands and develop plans to address those needs).
Oversee the Customs Asycuda System (hardware and software) provide technical support for the development of information databases and resources. (Manages the development and maintenance of Customs ASYCUDA application system and hardware and provides technical support to all users).
Maintain IT logs (Maintain network diagram infrastructure, security and applications logs).
Ensure that IT logs service continuity plan is developed, implemented, tested, and maintained. Keep current with latest technologies (staff Proficiency in information technology and operating systems is developed and improved.
Plan and conduct software and hardware audits.
Maintain hardware and software inventories.
Analyze complex application problems and provide workable solutions.
Provide documents for all ICT projects and initiatives. Spearheaded all operation plans and projects to ensure all activities. Resources and contingencies are considered.
Scheduling of upgrades and security backups of hardware and software systems. (Create and maintain effective policies for upgrades and security backups for both hardware and software systems to aid in disaster recovery or otherwise).
Any other related duties assigned from time to time.
Reporting Responsibility :
Reports to the Comptroller of Customs
Accountable for :
Database Administrator II, Network Administrator I, Functional Officer, Software Developer I, Systems Administrator I and II, IT Technician I
Employment Type :
Permanent Establish
Required Travel :
Occasionally
Comments :
Working Conditions:
i. Available to work on weekends and holidays as required.
ii. The above indicates the general nature and level of work performed by the incumbent. It Is not designed to contain, nor should it be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the incumbent.
Salary
Government Payscale 23 of $40,615 x 1,644 - $71,851 per annum.